Just Ordered
Just Ordered
Hi. I ordered the Ear Training Companion today, but haven't received any download information. I did receive the PayPal receipt. The PayPal transaction ID is [REDACTED]. Just wondering where I'm supposed to get the download. My email address is [REDACTED]. Thanks.
Re: Just Ordered
The download information is sent manually, by me—archaic, I know, but there wasn't an easier way to do it with Paypal's setup. By now you'll have received it.
Re: Just Ordered
having the same issue...
i ordered etc yesterday... but got no paypal receipt in my email. so i checked my transaction records, and apparently it went through. would love a response from you mr. aruffo.
much thanks
nikolaus
i ordered etc yesterday... but got no paypal receipt in my email. so i checked my transaction records, and apparently it went through. would love a response from you mr. aruffo.
much thanks
nikolaus
Re: Just Ordered
That's odd.. I received no notification. I'll check my records... no, nothing, either in e-mail or transaction history. Perhaps you could e-mail me your transaction record?
Re: Just Ordered
you have an email?
Re: Just Ordered
No, I haven't received one. Did you send it?
Re: Just Ordered
sent you an email. sorry for the delay. my fault. however, there has been some confusion in the past because i have emailed your ear training address for an etc update... but got no response. this has been several times. this is also why i bought the program again, because i really wanna use it.
don't really care about spending the extra money... *if* that transaction went through or not. no idea. i've sent you a paypal screenshot.
much thanks,
nikolaus

much thanks,
nikolaus
Re: Just Ordered
That's strange.. I respond to those immediately when I get them. I wonder why your e-mails have not been reaching me?
Upgrades (and re-downloads) are still always free; I've just refunded your order.
Upgrades (and re-downloads) are still always free; I've just refunded your order.